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Username's cannot contain an e-mail address, special characters such as “/”, “\”, “[”, “]”, “:”, “;”, “|”, “=”, “,”, “+”, “*”, “?”, “<”, “>”, “@”, and must be a minimum of 3 characters.

Password criteria: is at least 7 characters; has not been used in the previous 10 passwords; must not have been changed within the last 1 days; does not contain your account or fullname; contains at least 3 of the following four character groups: English uppercase characters (A through Z); English lowercase characters (a through z); Numerals (0 through 9); non-alphabetic characters (such as !, #, $, %).

Guidelines for strong passwords:

Strong passwords have the following characteristics:
  • Contains both upper and lower case characters.
  • Contains all of the following: numbers, letters, and special characters.
  • Is not a word in any language, slang, dialect, jargon, etc. (cannot be found in a dictionary and is not used in daily conversation).
  • Is not based on names of family, friends, pets, companies, etc., or personal information such as birthdays, addresses, phone numbers, etc.
  • Is not based on word or number patterns (e.g., aaabbb, 123321, etc.).
  • Is not based on any of the above spelled backward or preceded/followed by a digit (e.g., password1, 1password).
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